Our company privacy policy explains how we use and protect any information that you give Energy Connections using this website and eCommerce store.

We are committed to ensuring that your privacy and information stays protected. Should we require any contact information from the website, you can be assured that it will be used in accordance with this privacy statement.


If needed, we may collect the following information:

  • Delivery of orders
  • Name and Surname
  • Contact information including e-mail address
  • Demographic information such as address and postcode.
  • Other information relevant to customer surveys and/or promotions.


We require such information to provide you with a better service, and in particular for the reasons listed below:

  • Delivery of orders
  • Internal record keeping.
  • We may use the information to improve our services.
  • We may send promotional emails about new products, special offers, or other information we think you will find useful with the e-mail address provided.
  • We may also use your information for market research purposes to provide better customer service and customize the website accordingly.


In order to prevent unauthorized access, we have implemented suitable physical, managerial, and electronic procedures to protect your information we collect online.

We use traffic log cookies to identify which pages are being used. This helps us to analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Our website may contain links to other websites. However, once the links have been clicked and you have been redirected to another website, you should note we no longer have control. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting linked sites. We recommend you exercise caution and look at the Privacy policies applicable for that website.


You may choose to restrict the collection of your personal information in these ways:

  • If you have previously agreed to use your personal information for marketing purposes, you can change your mind at any time by simply e-mailing us.
  • Whenever asked to fill in a form on the website, there will be an option that indicates you do not want to sign up for our mailing list.

We do not distribute or lease your personal information to third parties unless we have permission from you or are required by law to do so. If you believe that any information we are holding on you is incorrect, please write to us via email as soon as possible. We will be prompt in correcting any information required.